The GRANIT PARTS dealer service

THE PARTNER OF PROFESSIONAL DEALERS

 

We know our customers are often busy servicing machines, helping customers, sometimes even out on the field themselves!

That’s why we work to offer our customers as much help as we can to make life easy - especially when it comes to ordering parts.

Here are ways that GRANIT parts can help you service customer demand, promote your business and offers and in the end make money for your business!

Customer service guaranteed

As a customer of GRANIT PARTS, there are many ways to contact us for help, advice and guidance or to discuss our products and services. You have access to a regional Area Sales Manager (ASM) who can visit your site to discuss how we can best help you fulfil your customer’s needs. You can call our helpful product specialists who will guide you to the right part quickly, minimising delays on your service. You can also email us with queries directly to the technical sales team or accounts. But if you are into self-service, the webshop gives you everything you need to do what you do best.

Catalogues

If it’s a replacement filter from our tractor parts range, a ground level distributor from our slurry technology section, or a new sprinkler system from our Garden & Forestry catalogue, you have access to it all in our physical catalogues or online on our webshop.

 

When you are logged in, take a look at our online catalogues here.

GRANIT Webshop

Nowhere else in the in the agricultural industry can you get access to over 14 million spare and replacement parts, including Original Equipment and great value own branded parts. With intuitive search functions, easy to use menus and access to your orders and invoices, our webshop provides you with anything you will need to serve your customers.

GRANIT Partnershop

The GRANIT partnershop, available as a white-label solution to help your customers directly search and order parts via your account each with their own user. The experience is customisable so you can add your own logos and contact details to the online shop, determine discounts, delivery options and more. The customer will see this as an extension to your own shopping experience without needing to visit your depot.

GRANIT App

 

 

Access the full power of the webshop in the palm of your hand! You can search, scan and order with the GRANIT app for tablets or mobile phones, allowing you to help your customers away from the counter or desk – wherever you have an internet connection!

 

Find the GRANIT PARTS app on the Android or Apple app stores and you can log in using the same details as the webshop.

 

Find out more here

Shop systems

 

 

In the UK, many farmers and workers still prefer the human touch and to visit a dealer for help and parts. With that in mind, GRANIT has a solution to maximise the business at your depot with a fully fitted shop system.

 

Showing stock your customers need in a presentable shop will make it easier to locate what you need and make customers feel more welcome, encouraging a longer stay and more frequent “impulse” purchases. GRANIT will design and fit your custom system alongside your own shop team so things are done the way that suits you while maximising the opportunity to sell stock.

 

GRANIT parts also have a range of point of sale (POS) displays available for fast moving product groups. These displays can be placed on your counter or shop floor to maximise visibility

 

Flexible payment options are available with reasonable targets set.

Regular offers

 

  • Weekly PartsNEWS offers
  • Quarterly highlights
  • Retail and Net offer specials all year round for various product groups

Marketing support

 

  • Shareable social media images and ads
  • Can also tailor branding with your own dealer logo for marketing material
  • Annual access to a range of white label calendars to include your own logo
  • Regular net and retail offers for you and your customers
  • Marketing support for your open days and shows
  • Access to a personal Area Sales Manager for sales support and communication of offers