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Terms and Conditions

These terms of business shall constitute the entire agreement between the parties & may only be varied in writing by the authorised representatives of both parties.

1. Guarantee Goods sold by the seller are warranted by the manufacturer and we endeavour to ensure sound materials and workmanship. Should you consider a product defective please notify us immediately. Our warranty procedure will be invoked and subject to the manufacturer accepting liability for the defect we will replace or credit the goods in question. All descriptions specifications and like data given by the seller are to the best of the seller‘s knowledge accurate. However the buyer must form his own judgement as to the suitability of the goods for the buyer‘s purpose.

2. Price Prices quoted in our Webshop are nett. The prices quoted do not include V.A.T. which is payable in addition to the price at the current rate. Prices that are quoted in Euros will be converted at an applicable exchange rate at date of invoice. Price updates (and amendments) are available on request. However please note that orders will be accepted and executed only on the basis of the price ruling at the date of dispatch unless otherwise agreed in writing. We reserve the right to apply price adjustments immediately, without prior notice, to take account of increased supplier‘s costs, exchange rates and other overheads beyond our control. Quotations are valid for 15 days & will only be acted upon on receipt of a written order referring to the quotation number.

3.Warranty The sellers’ warranty term for standard catalogued items is 12 months from the date the goods were received by the buyer. For non-catalogued items (Original Equipment or Special Products) the warranty term shall be, in all eventualities, that of the original manufacturer and the buyer shall in all cases, without exception, be required to request this information prior to purchase. All warranty claims must be submitted within 4 weeks of the date of failure. No claim will be considered after this period.

4.Terms of Payment Accounts are payable by 28th of the month following date of invoice unless otherwise agreed in writing. We will exercise our statutory right to claim interest and compensation charges under the Late Payment of Commercial Debts (interest) Act 1998, as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002 on all overdue invoices. Invoices awaiting part credit cannot be withheld from payment by the customer. The amount under dispute should be deducted from the total invoice value and the balance paid within our normal payment terms.

5. Delivery Orders will be dispatched as soon as reasonably practicable but may be delivered in instalments. Goods not immediately available will usually follow with one of your next orders. The seller will make all reasonable endeavours to deliver goods on the date specified but does not accept any liability for damage or loss caused to the buyer by failure to do so.

6. Carriage / Risk Carriage charges are set out in the price catalogues. Risk shall pass to the buyer on collection of the goods by the carrier from the seller’s premises or when collected by the buyer personally. Goods accepted unchecked or received in a damaged condition from the carrier should be recorded as such on the carrier’s docket at the time of delivery and, in the case of shortage or damage to the goods, the seller should be notified by telephone or fax within 24 hours of delivery. If not, the carrier’s conditions will apply and no liability for short delivery or damaged goods can be accepted.

7. Returns The buyer is able to return goods only with prior permission from the Seller. The buyer must submit a return request via the website. All catalogue items may be returned in a resalable condition packaged in their original packaging/or where this is not reasonably possible, packaged in a condition suitable for transport by the courier.
Catalogue item returns proven without doubt to be the fault of the Seller and returned within 10 working days of delivery, shall receive a full credit, otherwise they will be subject to the following handling charges:

  • Up to 3 months from date of delivery 20% charge will be applied
  • From 3 months to 6 months from date of delivery 30% charge will be applied
  • No goods will be accepted for return after six months from date of delivery.

Returns with a total nett value of goods less than £25.00 will not be accepted. Special goods not normally stocked by the Seller, as well as goods sourced from the original manufacturer, are not returnable and may only be accepted for return subject to handling charges & the return policy of the Sellers preferred supplier terms & conditions, approval for which must be given by the Seller prior to activating the return process. Defective goods can only be returned using the correct warranty procedure. Third party collections are the responsibility of the buyer and the supplier does not take responsibility for lost or missing parcels.
Buyers without website access can request a returns form by contacting the seller.

8. Property Property of the goods will pass to the buyer only when payment is made in full on this order and any outstanding order. The seller shall be entitled to recover full payment even though property in the goods has not passed from the seller. If the buyer, in the ordinary course of his business, sells on goods prior to full payment to the seller then he does so on his own behalf and as principal, and must hold the proceeds of such sale on trust for the seller in a separate account. In the event of the buyer’s actual, or apparent, bankruptcy or insolvency, the seller may terminate this agreement and, where full payment has not been received, may repossess the goods.

9. Termination This agreement shall terminate and the seller shall be entitled to recover the goods if:.

9.1 at any time payment is overdue on an invoice

9.2 being an individual has a bankruptcy order made against him or compounds with his creditors or comes to any arrangement with them, or being a company goes into liquidation or if an administrator or receiver is appointed in respect of its assets or business of it makes any composition with its creditors

10. Liability Except in the case of death or personal injury caused by the negligence of the seller or his employees, the seller’s liability under this agreement for any direct loss, however it is caused, shall be limited to the value of the goods ordered. The seller shall not incur any liability for consequential loss, e.g. loss of profit or contracts to the buyer. The seller shall not be liable for loss or damage arising from the incorrect use or alteration of the goods.

11. Force Majeure Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond the reasonable control of a party.

12. Third Party Rights For the purposes of the Contracts (Rights of Third Parties) Act 1999 this agreement is not intended to, and does not , give any person who is not a party to it any right to enforce any of its provisions.

13. Jurisdiction The validity, construction and performance of this agreement shall be governed by English law.

I/we confirm we have read and agree to adhere to the above terms & conditions on behalf of our company.



Company name:…………………………………………………………………………………………………………………………………………………………



Print Name:……………………………………………………………………… Signature:………………………….……………………………………………… Date:……………………………………………………